AS Tallinna Vesi is the largest water company in Estonia, providing drinking water and sewerage services to over 400,000 residents in Tallinn and in several neighbouring territories.
Tallinna Vesi contacted AgileWorks in order to upgrade their self-service system.
The work involved the development of a self-service system integrated with the Navision back-end system, and system maintenance. In the self-service system, the client can submit readings, see bills and other documents, fill them in, add files, and download the required blank forms. Customers can also electronically file complaints and enter into necessary contracts.
Platform is accessible at https://klient.tallinnavesi.ee/
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Phone: +372 503 7594
Erika 14, 10416 Tallinn, Arsenal Centre 2nd floor Come to entrance No. 2, located near the A building sign (next to Kalamaja Pagar). Use the phono lock for entering (No. 204, then the green button). Then come up the stairs and over the roof according to the instructing signs.